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Connect with Delta Dental of New Mexico!
Have questions about your personal dental coverage or are looking to get covered? Our Individual & Family Plans team is here to help you understand your benefits, enrollment options, and plan details.
New Erollments - Toll-free: (800) 872-6012
Customer Service: (800) 481-4456
Email: service@mysmilecoverage.com
Monday-Friday from 8 a.m. – 4:00 p.m. MST
Automated system is available 24/7.
¿Habla español?
Para hablar con un representante de Delta Dental de Nueve Mexico que habla español llame nuestra oficina (505) 855-7111 o (877) 395-9420.
Esperamos para servirle.
Need assistance with your current Delta Dental plan? Our Customer Service team is ready to answer your questions and guide you through eligibility, claims, and coverage information.
Toll-free: (877) 395-9420
Local: (505) 855-7111
Email: customerservice@deltadentalnm.com
Monday-Friday from 8 a.m. – 4:30 p.m. MST
Automated system is available 24/7.
Looking for quick answers any time of day? Delta Dental’s Automated Service Inquiry (DASI) is available 24/7/365 to provide information on eligibility, coverage, and more.
Please see below for reference information on using DASI for members, dental offices, and group plan administrators.
For more information, please refer to the documents below!
Members
DASI Easy Reference Card for Members
DASI Shortcuts for Members
Dental Offices
DASI Easy Reference Card for Dental Offices
DASI Shortcuts for Dental Offices
Group Plan Administrators
DASI Easy Reference Card for Group Administrators
DASI Shortcuts for Group Administrators
For employer groups and plan administrators, our Group Administration team is here to support your group dental plan needs—from enrollment to navigating the Benefit Manager Toolkit, and ongoing account management.
Toll Free: (877) 998-7555
Local: (505) 998-7555
Email: groupadmin@deltadentalnm.com
Monday-Friday from 8 a.m. – 4:30 p.m. MST
Are you a dental provider or office staff? Connect with our Provider Relations team for support with credentialing, contracting, office updates, Dental Office Toolkit, EFT (bank/payment transfers), and network support.
Northern New Mexico Counties: (505) 855-7133
Southern New Mexico Counties: (505) 206-1549
View Provider Relations Representative Territories Map for New Mexico
Email: ProviderRelations@deltadentalnm.com
Monday-Friday from 8 a.m. – 4:30 p.m. MST
Questions about invoices or payments? Our Billing Department can assist with account balances, payment processing, and billing inquiries.
Toll-free: (800) 838-8863
Local: (505) 855-7111
Email: billing@deltadentalnm.com
Monday-Friday from 6 a.m. – 3:00 p.m. MST
If you need to file an appeal or grievance, our dedicated team ensures your concerns are reviewed thoroughly and fairly in accordance with plan guidelines.
Email: appeals@deltadentalnm.com
For media inquiries or public relations matters, please contact our Media Relations representative.
Jeremy Aslaksen
Manager, Marketing Communications & Community Engagement
Office: (505) 872-5337
Email: jaslaksen@deltadentalnm.com
Email Us!
Hours:
Monday - Friday:
8:00 A.M. - 4:30 P.M. MST
Toll-free Phone:
(877) 395-9420
Address:
100 Sun Avenue NE, Suite 400
Albuquerque, NM 87109