If you have been impacted by the Ruidoso South Fork wildfire, and live in any of the affected areas, Delta Dental is able to provide you with assistance for any of your dental needs. Please call our customer service department directly at (505) 855-7111 with any questions or concerns.

Out-of-Country Claims

As a Delta Dental member, you can visit any licensed dentist anywhere in the world for your dental care. Even if you’re out of the country when you receive dental treatment, you have peace of mind when you have Delta Dental coverage.

Please note that in these situations, out-of-network coverages apply.

When you see a dentist outside of the U.S., you are responsible for obtaining the necessary documentation for services provided, filing a claim form with Delta Dental, and paying the dentist at the time services are performed. When you submit your claim and accompanying documentation, please include a valid phone number or email address so that we may contact you if necessary to prevent delays in processing your claim.

Please review the additional information below and follow the instructions carefully:

In order to submit an out-of-country claim for dental services including diagnostic and preventive, restorative, and major, please follow these instructions carefully:

  • Ensure the claim form or the itemized statement includes the following information:
    • Procedure Date
    • Area of Oral Cavity
    • Tooth System
    • Tooth Number(s) or Letter(s)
    • Tooth Surface
    • Procedure Code
    • Description
    • Fee
  • Ensure you meet the other requirements listed in the section below, "Other Requirements and Information."
  • Submit your claim form and other required documents to:

    Delta Dental of New Mexico
    100 Sun Avenue NE, Suite 400
    Albuquerque, NM  87109

Please include these additional documents, if applicable, with your claim form.

  • For out-of-country claims, Delta Dental requires an itemized receipt indicating the country’s currency. Delta Dental will calculate foreign currency benefit payments based on published currency conversion tables that correspond to the date of service.
  • Prior to any major treatment being started, the dentist must take a radiographic image of the treatment area. Please submit a copy of the image with your claim.

  • You are responsible for payments to the dentist at the time of service. The reimbursement check will be sent to your address on file. Delta Dental does not allow dedication of payment for out-of-country claims.