If you have been impacted by the Ruidoso South Fork wildfire, and live in any of the affected areas, Delta Dental is able to provide you with assistance for any of your dental needs. Please call our customer service department directly at (505) 855-7111 with any questions or concerns.

Our Executive Team

The best minds and the brightest smiles are leading the way at Delta Dental of New Mexico. Get to know our team of executives:

Lou Volk III
President and CEO

Lou Volk is the President and Chief Executive Officer of Delta Dental of New Mexico and is an expert in the insurance and healthcare realm.  For over forty years, Lou has been a member of the Albuquerque community.  Prior to coming to New Mexico, Lou lived in various parts of the country which afforded him the opportunity to have varying life experiences in diverse cultures and socio-economic environments.  These varying perspectives have been a positive catalyst to success throughout his career. He is passionate about developing company values, culture, vision, strategic direction, and execution. It is his current challenge to leverage his experience to supporting research, advocacy, and community impact initiatives that improve access to oral health care throughout New Mexico, especially in underserved communities, so that every person — no matter their background — has access to quality, affordable dental care.

Nathalie Casado
Director of Corporate Administration

Nathalie is an experienced and multidimensional executive leader with a passion for inspiring others to embrace change.  Her career has taken her around the world and through a variety of industries, including medical devices, medical applications, healthcare, and insurance.  Nathalie is a talented strategic planner with a strong background in organizational development, risk management, compliance, finance, IT, and product development. As the Director of Corporate Administration with DDNM, she keeps her finger on the pulse of DDNM’s strategic goals and works with all its stakeholders to bring them to fruition. She is green belt certified by Lean Six Sigma, and has previously served on the boards of the Fisher House Organization and Pro-FEM MINT. Nathalie holds dual Master’s degrees in Micro- & Nanotechnology and Biomedical Engineering. 

C. Quinn Lopez
General Counsel

Quinn serves as General Counsel at DDNM, bringing an unrivaled depth and breadth of experience to the senior leadership team from the legal, compliance, risk management, and government relations industries.  He is a proactive, strategic thinker with a deep understanding of legal and regulatory issues affecting DDNM members, clients, and providers. Quinn attended the College of the Holy Cross and Boston College Law School and served as a former General Counsel to the New Mexico Office of the Superintendent of Insurance. Quinn currently serves on the Boards of Directors for beWellnm, the New Mexico Risk Management Advisory, the New Mexico Public Health Association, and the New Mexico Lung Association. He is a member of the New Mexico State Bar Association and the Arizona State Bar Association. 

Kimberly Schafer
Director of People Services

As Director of People Services, Kimberly serves as a strategic business partner to the Senior Management Team. She leads all aspects of the People Services Department to include talent acquisition, performance management, employee relations, rewards & recognition, and compliance. Promotes company culture and core values to ensure a positive, fun, work environment to build and maintain a sustainable high-performance company.

She brings more than three decades of experience in leadership roles in human resources across a variety of public and private sectors. She is a Senior Certified Professional (S-CP) in Human Resources and holds a Master of Arts degree in Human Resource Development and Management from Webster University. 

Michele Toon
Director of Sales and Business Development

Michele is an experienced sales and management professional with over 20 years in the medical equipment industry. She joined DDNM in 2022, where she has worked hard to drive utilization and grow DDNM’s market share. Working together with her team, she strives to build personal and long-lasting relationships with DDNM’s members and clients that lead to bold and innovative solutions for New Mexico businesses. Michele has a BA in Organization Management.  She is a licensed nurse and holds a Life and Health insurance license from the state of New Mexico.  

Jeremy Aslaksen
Manager, Marketing Communications & Community Engagement

Jeremy is a creative marketing professional with over 25 years of industry experience building brand recognition, facilitating partnerships, and cultivating greater understanding of products and services for the organizations he supports.  Originally from Chicago, Jeremy moved to New Mexico in 1991 where he eventually found his way to DDNM through working in the dental implant industry.  Building on his passion for increasing access to oral health care, Jeremy specializes in developing strategic relationships throughout the community that help increase access to dental services and dental education across the state.  Jeremy holds a BA in Fine Arts from the University of New Mexico.  

Contact Our Team