We process your personal information to measure and improve our sites and service, to assist our marketing campaigns and to provide personalised content and advertising. You can opt-in by clicking the button "Accept Cookies" button to your right. Or, click the link to learn more about our Online Privacy Policy. 

12/24 - 12/25 - The Delta Dental of New Mexico office and the Individual Plan Unit Contact Center will be closed on Wednesday, December 24th, and Thursday, December 25th, for the holidays. Normal business hours will resume on Friday, December 26th. 

12/31 - 01/01 - The Delta Dental of New Mexico office and the Individual Plan Unit Contact Center will be closed on Wednesday, December 31st, and Thursday, January 1st, for the New Year holiday. Normal business hours will resume on Friday, January 2nd. 

Picture of an explanation of benefits form. - 1600x552.jpg Picture of an explanation of benefits form. - 800x533.jpg Picture of an explanation of benefits form. - 800x533.jpg

Explanation of Benefits

Each time you visit a Dental Provider, you will receive an Explanation of Benefits (“EOB”) following the visit. This document is NOT a bill but provides you with a breakdown of your Benefits and the Services that you received. The EOB will provide you with our Benefit determination, any payment made by us, and any amount still owed to the Dental provider. If you are having trouble understanding your EOB, use the guide below:

understanding-your-eob-1600px.png understanding-your-eob - 767px.png understanding-your-eob - 767px.png
Download Explanation of Benefits (EOB) PDF Here

EOBs are mailed directly to you, except when you do not owe a balance. If you do not owe a balance on the cost of your dental procedure, you can access a copy of your EOB online using the Member Portal.


If you have questions about an EOB, give us a call at (877) 395-9420!